Remote Data Backups

Here's How Remote Data Backups Works...

	Install & Register Backup Account			Choose FullSystem or Manual / Auto File Selection
Download, install and register our small agent program. Follow our easy step-by-step online instructions, or call our toll-free support department 24/7 if you need help.			Choose the "full system" option (10 GB+) to back up every file, program and setting on your PC, or select your mission critical files and folders to back up. Then run an initial backup.
	Fast, Automatic Backups, also back up at any time			Retrieve Files via Program or Web
Incremental backups run automatically every night. You can also set backups to run when you shut down or connect to a network, or click "Back now" any time (going to lunch, finished a project, making system changes, etc.).			Need to restore a previous version of a corrupt or deleted file? Just open the RDB program and click Retrieve tab (or log into Remote Web Access) and choose a version (up to the last 10 versions or 30 days).
Hard drive failure? Install a new drive or buy a new computer, download our software and re-establish your account with your ID & encryption key, then restore your data.

Backup Software Features

Our award-winning backup software includes valuable data access and recovery features that separate us from other online backup companies.

These powerful, easy to use data management tools help you work more efficiently and effectively, providing you a significant return on investment (ROI).

	Automatic File Backup Backups run automatically every night, but also on demand, on Windows Exit, or connection to a Network.
	Easy File Restores End-users can quickly and easily retrieve lost or corrupted data files in minutes.
	Fast, Efficient Backups Patented optimization techniques and redundant bandwidth ensure fast, reliable backups and restores.
	Easy System Restore You won't need an IT tech to restore your operating system, or your entire PC, to a previous good state.
	Remote File Access Enjoy the convenience of online access to your data files 24/7 from any computer with Internet access.
	10-File Versioning "Go back in time" up to 10 previous versions of any backed up file, for up to 30 days (whichever is first).
	Backup Email Alerts We send you email warnings if your account does not connect to our data centers for a number of days.
	Manage Multiple Backup Accounts Powerful solutions to monitor, access & share accounts, designed for franchisors, corporations & IT techs.

Backup Data Security Overview

We've layered state-of-the-art technology to keep your data completely secure.

Data is bank-level AES encrypted before leaving your computer, then transmitted and stored in that same encrypted format. No one can access your data without your Personal Encryption Key, not even us.

Level 4 Data Center Security

• Our two mirrored, Telco-class data centers are separated by 1,100 miles, in ultra-secure private limestone mines located 100-200 feet below ground.
• Each has redundant bandwidth using multiple fiber-optic providers.
• All data received by either hardened Data Center is immediately replicated to its mirror ? connected by point-to-point, high-speed WAN links
• Traffic is load-balanced between the two sites, eliminating degraded system performance
• High performance HP Servers & Cisco / Nokia firewall security
• Each server platform has fail over and redundancy, continuous server monitoring and performance tuning, assuring that storage capacity is never exceeded.

Network Infrastructure

• Redundant power supply using backup generators with full power for up to 7 days
• Redundant completely independent electrical systems, power train, commercial power feeds, cooling system, UPS systems, dedicated A/C units, generator systems and fuel system
• Environment and climate controlled facilities, resistant to seismic activity and other natural disasters, with Class A vaults with OSHA certified fire suppression, EPA-certified water treatment plants and clean air fire extinguishing systems
• Best-practices networking and best-of-breed routers, switches, firewalls, servers, facilities infrastructure, power grids and telecommunications circuits are all deployed with backup components to maximize fail over and redundancy
• Failed account access attempts are logged and reviewed to prevent unauthorized access

Physical Security

• Level 4 (highest) security rating, 24/7 armed security, maintenance & service operation
• Finger scanners for physical access, motion detectors, CCTV monitoring & camera tracking
• Co-location equipment is locked in cage with sensors and alarm system
• Visitors require pre-authorization and photographic identification
• All access to computer equipment is logged

Accolades

Backup Service Awards Our backup service has received the highest acclaim from critics and -- most importantly -- from thousands of satisfied business owners worldwide who have told us why RDB is so critical to their success and peace of mind.

Client Testimonials

Data Loss Risks

Remote Data Backups provides the best solution for safeguarding your computer against a full range of common data loss and system failure risks including:

• Technical Disasters: Computer viruses & worms, hard drive crash & failure, PC power failure, backup media degradation, system updates, service packs, etc.
• Human Disasters: Accidental changes or deletions, theft (especially laptops), disgruntled employees, etc.
• Natural Disasters: Fire, flood, hurricanes, tornadoes, earthquakes, lightning, solar flares, freaks of nature, etc.
• Laptop Disasters: Laptops can easily overheat, suffer hard drive failures or power outages, and are frequently dropped and damaged, lost and stolen.

Traditional backup methods (Tape, Zip & External Drives, CDs & DVDs) are tedious and time-consuming, and can't reliably protect your data against all these common data loss risks -- only RDB can!

Data Loss Stats

Data loss is a lot more common and costly than you think.

• 1 in 4 PCs suffer a data loss in a given year 1
• Companies lose $12 billion/yr. from data loss 2
• 7 in 10 small firms that experience a major data loss
  go out of business within a year 3
• 1 in 10 laptops are stolen within a year of purchase;
  97% are never recovered 4
• $61,881 - the average loss due to laptop theft 1

1 Gartner Group, 2 DTI/PriceWaterhouse Coopers, 3 CSI/FBI Survey, 2006, 4 News.com